Download 151 Quick Ideas to Deal With Difficult People by Carrie Mason-Draffen PDF

By Carrie Mason-Draffen

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Extra info for 151 Quick Ideas to Deal With Difficult People

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Let the helpful employees know you always welcome suggestions of how to put any of the company’s resources to better use. Epilogue Often your own employees can provide the best ideas for improving a struggling colleague’s work. 33 Don’t Be Afraid to Critique Problem Managers The perfect manager has never existed, yet some executives act as if the managers they hired are perfection itself. They take any criticism of these people personally, especially if the harsh words come from subordinates. And the execs are not above either ignoring the message or discrediting the messenger.

That inbox or establish an eleccludes feedback on problem tronic one to encourage colleagues. Executives too employees to communicate busy to capitalize on that their ideas about how to use source of information are company resources better. passing up invaluable opportunities. Jim Sinegal, the chief executive officer of the warehouse club, Costco, is legendary for his enthusiasm about communicating with his employees. “The employees know I want to say hello to them because I like them,” he said in an ABC News interview.

43 151 Quick Ideas to Deal With Difficult People Epilogue Bullies paint themselves and others into corners. Help them find a way out. 25 Document Difficult Encounters Leslie, manager at a fast-growing medical equipment company, laments that her company has retained so many people who are incompetent or defiant. The company is afraid of firing anyone because a couple of employees who were let go several years ago filed wrongful-termination lawsuits. The company was skittish—not because it thought the lawsuits had merit but because it lacked documentation about the employees’ shortcomings.

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